Privacy Policy

Last Updated: 09/07/2025

G.M. MECHANICAL & WELDING SERVICES LIMITED (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website: www.gmmechanical.co (“Website”).

By using our Website, you agree to the terms of this Privacy Policy.

1. Who We Are

G.M. MECHANICAL & WELDING SERVICES LIMITED is a registered company based in Medway, providing building and construction services to customers in Kent, Essex, London, and Sussex. We are the data controller responsible for your personal data under this Privacy Policy.

Contact Details:
Email: gary@gmmechanical.co
Phone: 01634 403743

2. What Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide

  • Contact Forms: When you fill out forms on our Website (e.g. to request a quote or make an enquiry), we collect your name, email address, phone number, and any message you include.

  • Email Correspondence: If you contact us directly, we may keep a record of your communication.

b) Information We Collect Automatically

When you use our Website, we may automatically collect certain information through cookies and analytics tools, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our site

  • Referral sources (how you found our site)

For more information about our use of cookies, please refer to our Cookie Policy.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to enquiries and provide you with requested services or quotes.

  • To operate and improve our Website, monitor performance, and troubleshoot issues.

  • To analyse user behaviour and trends via analytics tools to improve the user experience.

  • To comply with legal or regulatory obligations.

We do not use your information for automated decision-making or profiling.

4. Legal Basis for Processing

We process your data under the following lawful bases under the UK GDPR:

  • Consent: When you voluntarily submit data via forms.

  • Legitimate Interests: For analytics and site operation, where these do not override your rights.

  • Legal Obligation: When required to comply with applicable laws and regulations.

5. Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. However, we may share your data with:

  • Trusted third-party service providers (such as Google Analytics) for the purposes outlined above.

  • Legal authorities if required to comply with a legal obligation or to protect our rights or property.

All third-party processors are bound by data protection agreements to protect your data.

6. International Transfers

While we primarily process data within the UK, some data (e.g., through Google services) may be transferred to and processed in countries outside the UK. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the UK or EU.

7. How We Protect Your Data

We use appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration. These include secure servers, encryption protocols, and limited access controls.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, tax, or regulatory requirements.

If you contact us through a form or email, we will typically keep that correspondence for up to 24 months unless a longer retention is required.

9. Your Rights

Under the UK GDPR (or applicable data protection law), you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request erasure of your data (the “right to be forgotten”).

  • Object to processing or request restriction of processing.

  • Withdraw consent at any time (where processing is based on consent).

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise any of your rights, please contact us at gary@gmmechanical.co

10. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing them with personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date. We encourage you to review this page regularly to stay informed.